Waste Connections Jobs

Waste Connections of Canada is looking for a full-time Application and Database Specialist for our Region office located in Woodbridge, ON. This position reports to Manager, IT Operations Applications. We are looking for an outgoing, innovative, detail-oriented, and proactive individual capable of creating and driving change. We are looking for individuals who can work independently, as well as a part of a team. Consistent with our core values, you will deliver exceptional service to all our internal customers. Building excellent working relationships and having effective communication, both internally and externally, analytical, and problem-solving skills, are vital to long-term success in this position.

Travel to different locations in Canada is required as per business needs.

Competitive Salary + Bonus + Equity (Stock); RRSP Matching; excellent benefits

The Application Operation team is responsible for supporting the design and development of both custom and core applications. As an Application and Database specialist, you come with a diverse skill set to implement a variety of operational service and support assignments. In this role, you will be working with the Operations Applications team to solicit and identify business requirements, address usability concerns, and document solutions. As a member of the Operations Application Team, the Application and Database Specialist will support the Canadian Operations group in system projects to ensure timely and accurate completion of projects by gathering and analyzing data, generating and compiling reports, and processing data imports and updates to support the user community. Your success in the role depends on your ability to demonstrate and promote ethical behavior through the establishment and adherence to policies, procedures, and professional standards of conduct.

Duties and Responsibilities:

• Assist with the daily management of operational functions of TRUX Fleet Management Software

• Collaborate in the planning, design, development, and deployment of end-user and internal system documentation.

• Gathering data on process analysis, gap analysis, design of new functionality, and product testing

• Participate in project walkthroughs – gathering data, design walkthrough, functional test plans, and implementation

• Assist with all internal software conversions to the TRUX Route Management software applications

• Participate in the testing and implementation of system upgrades and utility add-ons

• Review, analyze and maintain company data standards across servers with Import/Export/Replacement tools

• Assist with all database set up for large residential contracts requiring address and container tracking programs

• Assist with online training sessions when required

• Performs other job-related duties as assigned

Qualifications:

• Excellent communication, organizational and time management skills

• Knowledge of the transportation industry a must

• Having Waste Industry knowledge is an asset

• Analytical and creative problem-solving skills

• 5 years of working and technical knowledge of SQL, Crystal Reports and/or other accepted Reporting tools, SSRS and Tableau

• 3+ years of developing reports in Tableau and SSRS from the ground floor up using various platforms and data sources

• 5 years of Support Ticketing software experience

• 5 years of Software Testing and Implementation

• 5 years of Software planning and deployment experience

• Experience with waste industry TRUX system platform is an asset

• Exposure to Workday, Salesforce, RTA systems is beneficial

• Valid Driver’s license

• Ability to travel within Canada (primarily) and sometimes to US Corporate office

Waste Connections is an equal opportunity employer.