Waste Connections, Inc IT Field Technician in Tacoma, Washington

Job Title

IT Field Technician

Employee Type


Requisition Primary Location

Tacoma, Washington

Job Description

Who Are We?

WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual’s unique background, experience, and passion to make us a great place to work.

Why you need to join us!

CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important.

INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.

RESPECT: We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve.

We have an immediate opening at our Tacoma, WA office for an IT Field Technician supporting multiple locations in Washington State. This position will be responsible for responding to and resolving a wide variety of system related issues using help desk incident management software in order to enhance end user productivity. The Technician will be the face of I.T. installing, configuring, or maintaining core WCI software applications and systems. Deploying new software releases and patches, setup new PCs and assist with telecom projects.

Preferred Qualifications:

  • Bachelor’s Degree in Computer Science or related field

  • 2 years or more of Network Administration

  • Experience working with Microsoft OS and Office Applications

  • Independent worker, self-starter, detail oriented, with the ability to manage multiple projects simultaneously

  • Strong communications skills

  • Strong customer service and time management skills

Minimum Requirements:

  • Coverage of field locations in multiple locations will require up to 40% of your work schedule including overnight stays

  • Demonstrated proficiency in at least four of the following areas:

  • Windows 7

  • WYSE Winterms

  • Citrix Server

  • Windows Server 2008 / 2012

  • Phone systems

  • Microsoft SQL databases

  • Cisco routers / General Networking

Essential Duties and Responsibilities:

  • Provide 1st level support for workstations, including handling after hour calls as assigned.

  • Installation, configuration and troubleshooting of TCP/IP networking

  • Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting

  • Maintain phone systems at multiple locations

  • Microsoft windows end user configuration (profiles, printers, application configuration)

  • Cisco router installation and configuration

  • iPad, iPhone and cell phone configuration, troubleshooting, and repair

We are an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veterans)

Job Requirements:








Who We Are

Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.


Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.

Our Opportunities


People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.


Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.