Waste Connections, Inc Customer Service Representative in Cherokee Village, Arkansas
Customer Service Representative
Requisition Primary Location
Cherokee Village, Arkansas
We are looking for a High Energy Customer Service Representative to join the team at our Hauling location in Ash Flat, Arkansas.
DUTIES AND RESPONSIBILITIES:
Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
Work in a fast paced, cooperative, high call volume environment.
A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.
This position requires excellent oral and written communication skills.
2 years of Customer Service experience in a high call volume atmosphere.
Experience with MS Word, Excel, and Email preferred . Typing and 10-key skills are required.
Excellent organization and communication skills.
Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
Apply today and Connect with Your Future!
We offer excellent Family benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)
Who We Are
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
LET’S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.